Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Miss Heather Orr Practice Manager

Practice Manager

Nikki Duncan Office Manager (f)

Darvel & Newmilns

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Diane MacGregor

Loudoun Medical Centre

Lynn McColl

Loudoun Medical Centre

Carla Cassidy

Loudoun Medical Centre

Jean Blake

Loudoun Medical Centre

Pauline Fernie

Loudoun Medical Centre

Valerie Waugh

Loudoun Medical Centre

Secretaries

Audrey Craig

Loudoun Medical Centre

Patricia Todd

Newmilns Surgery

Kim Johnston

Loudoun Medical Centre

 
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