Welcome

Loudoun Medical Practice is made up of two GP surgeries in Darvel & Newmilns in Ayrshire, and is run by Dr Kondol and Partners. This website has details about the two surgeries, the services we provide, health advice and links to other helpful sites.

  

econsult 

PATIENT UPDATE!!

As of Tuesday the 21st of September our doors will be OPEN but only for patients who have a pre-booked appointment or they are collecting an item e.g. prescription/sick line.

Patients requiring appointments or to receive advice must still use the econsult system or telephone the surgery on 01560 320205 if you are unable to use the internet.

We must still maintain reduced footfall within the practice as per current guidance.

Reception staff are still based within the back office for safety so no enquiries or appointments can be booked in the reception area. Any patients who arrive asking to book an appointment will be advised to call the surgery or use the econsult system.

Please ring the bell as you enter reception to speak to staff through the intercom to highlight your arrival.

Patient Update!!

Please remember we will be CLOSED on Friday the 17th of September and also Monday the 20th of September for the PUBLIC HOLIDAYS

Please ensure your medications are up to date, order in plenty of time to reduce the risk of a delay in your prescriptions.

If you need advice or guidance please call NHS24 on 111 available 24 Hrs a day 7 days a week.

The econsult system will be CLOSED for the duration of this holiday and will resume at Midnight on the 20th of September

Chemist Opening Hours on Septembers Public Holidays

Name

Address

Fri 17th Sept

Sat 18th Sept

Sun 19th Sept

Mon 20th Sept

RW McConnell

7 West Main Street, Darvel

9am-1pm, 2pm-5.30pm

9am-12noon

CLOSED

CLOSED

RW McConnell

30 Main Street, Newmilns

9am-1pm,

2pm-5.30pm

9am-12noon

CLOSED

CLOSED

RW McConnell

4 Wallace Street, Galston

9am-1pm,

2pm-5.30pm

9am-1pm,

2pm-5pm

CLOSED

CLOSED

RW McConnell

27 Mauchline Road, Hurlford

9am-12noon,

2pm-5.30pm

9am-12noon

CLOSED

CLOSED

Boots

62/70 King Street, Kilmarnock

9am-5.30pm

9am-5.30pm

12noon-4pm

12noon-4pm

WM Morrisons

West Langlands Street, Kilmarnock

9am-6pm

8am-8pm

9am-6pm

9am-6pm

 

FLU/COVID BOOSTERS

We are currently in planning preparation in regards to flu/covid boosters.

Please DO NOT CONTACT the surgery in regards to enquiries as plans are still being organised as we are not in receipt of either vaccinations.

Please DO keep an eye on our Facebook page, website, and the local chemist.  We will update as soon as we have a safe plan in place to vaccinate all patients that meet the current criteria.

 

Statement

 

*APPOINTMENTS UPDATE - COVID-19*

IF YOU HAVE SYMPTOMS OF COVID-19 PLEASE DO NOT CONTACT THE SURGERY PLEASE CALL 111 FOR ADVICE

The doors to the Surgery will remain closed to protect all individuals. If you are asked to attend the Surgery by one of our GPs , please do not arrive earlier than your appointment time. You will not be allowed access until your allocated appointment time.

Newmilns surgery will remain closed to all appointments with the exceptions of the ante-natal clinic and child health vaccinations which are all booked by telephone.

If you are currently in self isolation and need to supply a fit note to give to your employer please use the link below:

111 nhs isolation note

DUE TO THE HIGH DEMAND IN ORDERING PRESCRIPTIONS PLEASE BE AWARE THAT THE PROCESS CAN TAKE UP TO 5 DAYS - WE WILL ACCEPT MOST ORDERS 14 DAYS BEFORE YOUR PRESCRIPTION IS DUE TO COVER THIS

Coronavirus

Please Note during this time you may receive calls from us from a withheld number.

*COVID19 UPDATE AS OF 23/03/20*

As announced by the UKGoverment, anyone developing symptoms consistent with COVID-19 should stay at home for 7 days from the onset of symptoms and it is recommended that anyone living in the same household should also self isolate for 14 days. The common symptoms of COVID-19 are recent onset of

  • New continuous cough
  • And/or high temperature

Further public information and stay at home advice can be found on the NHS inform website.

People are advised to take social distancing measures to help reduce the transmission of COVID-19. This is particularly advised for people over the age of 70, those with underlying medical conditions and pregnant women.

If you have a cough, fever or shortness of breath or cold symptoms, please do not attend the Practice. Please request a telephone appointment and discuss this with a GP first. Our medical team are all here to provide the best support for you.  We will be focusing on providing advice by telephone and will try to avoid seeing patients at the surgery unless absolutely necessary.  We will not be booking appointments  for routine matters  at present.  For all general advice on coronavirus please visit the NHS inform website or call 0800 028 2816.

Our practice want to protect our patients over the coming weeks. We are proactively installing video consultation options for those who may need to self isolate or want to remain socially distant. Please ensure you mobile phone numbers are up to date. This option is GP dependent but we want to take every step possible to ensure we do not have to close down for a deep clean or 2 week decontamination during the Covid-19 pandemic.

Please bear with us at this challenging tim as guidelines are constantly changing and we aim to keep our patients up to date as best we can.

For the latest information on the Coronavirus please click the link below.

www.nhsinform.scot/coronavirus

For information on:

Coronavirus poster

telephone number

*APPOINTMENTS INFORMATION*

We offer routine appointments with any doctor and these can be booked in advance by telephone or at the Surgery.  Telephone appointments are available for those not needing an examination.

We also offer on the day appointments for those that need urgent medical attention.  To book one of these our trained reception staff will ask you for a brief description of your medical condition to make sure you are directed to an appointment that best suits your needs.  If you would prefer to have this conversation in private please phone in or ask to speak to one of our reception staff in private.  Appointments will be with whichever doctor is available and it ensures that even during our doctor shortage those that need to be seen can be seen.

Please continue to telephone for medication requests, sick lines, nurse appointments and to book appointments with our physiotherapist for muscle, joint and back problems. 

SOCIAL NETWORKING SITES

The Practice has experienced inappropriate use of social networking sites directly relating to delivery of medical care. We operate a zero tolerance policy and patients found to have posted defamatory or derogatory comments relating to any medical, nursing, or administration staff or health care delivery may be removed from the Practice list.  Where appropriate we will report the offending individual to the appropriate legal authority and social networking site.

Serving You

Our practice takes pride in offering the highest standard of healthcare. As well as normal GP clinics, the practice also offers a wide variety of other medical services including chronic disease clinics, antenatal and postnatal care, sexual and reproductive health services (including the fitting of coils and implants), joint injections, travel advice and vaccines, child health surveillance and immunisations. We also undertake non-NHS examinations for HGV, fostering and adoption medicals.

Online prescriptions

By registering for for the online prescription service you can order your medications through this website. To register or order click the relevant link for your surgery below. Please note that if you are having problems using this service, it may be due to your firewall settings.

COPD

If you suffer from COPD and would like further information in helping to control your syptoms and have access to a smart phone or a computer/tablet - please go to your phone/computers App store or Google Play and download the NHS Ayrshire & Arran app, then select Help Manage Your COPD  - This will provide you with information regarding - Local services and support, managing your COPD and living well, benefits of pulmonary rehab and how to get involved, Managing flare ups, weather forecasts to help manage your COPD, helpful websites, alerts for important information.

Pharmacy First

This is a new service that is being provided in McConnells' pharmacy in Darvel. The pharmacist is able to treat two conditions. Uncomplicated urinary tract infections in adult women between the ages of 16 and 64 and also impetigo in adults or children aged 2 years or older. Please view the exclusion criteria for both these conditions on our further information section. If you do not fit the criteria then please contact the Surgery for further advice.

Community Defibrillator

A defibrillator has been installed outside the front door of the Sports Centre in Darvel.  It is registered and live with the Scottish Ambulance Service and is accessible 24 hours a day, 7 days a week.

 

Loudoun Medical Centre | Newmilns Surgery

(Site updated 16/09/2021)
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